Unfortunately, we cannot cancel orders due to a change of mind once the order has been submitted. This is because your order will have been directed to our providers and will be processed by them. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:

• Contact our customer service via telephone, or Contact form on our contact page.
• Have your order number ready when contacting customer service.
• We cannot guarantee changes to orders after 24 hours of placement. This is because orders may be processed once received

Once you place your order, you will receive an email that will contain your order details and tracking information.

If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.

These are our estimated shipping details. We source products from independent sellers across the globe. So shipping times will differ according to our suppliers, so if you are ordering a product for a present, please make sure that you order it in plenty of time.

Shipping to the UK usually averages between 10 to 21 days.

Please allow 1-3 business days for order processing (we promise to get you the goods asap).
2. Once shipped, we’ll get you over a shipping confirmation including tracking number!

Customs & Duties

1. Customer is responsible for any customs/duties fees incurred. We won’t list a lower total on the customs form to pay fewer customs/duties fees because this practice is super illegal.
2. We are really into following international shipping requirements to ensure that your package reaches you safe and sound.
Return & Exchange Policies

UK Shipping

Different shipping methods have different shipping times. Below are the estimated shipping times for various shipping methods to the UK:
TikTok: 2-2 days
DHL Official: 3-7 days
CJPacket Fast Ordinary: 4-9 days
CJPacket Fast Line: 6-10 days
CJPacket Ordinary: 8-12 days
YunExpress Ordinary: 8-15 days
YunExpress Sensitive: 8-15 days
YunExpress Clothing Line: 8-15 days
CJPacket Sensitive: 10-15 days (mostly Used for the uk)
CJPacket Pure Electricity: 13-18 days
CJPacket Air Ordinary: 9-22 days
Qfulfillment A line: 10-25 days
CJPacket Super Pure Electricity: 12-25 days
CJPacket Special line: 12-25 days
CJpacket SYEUB: 15-25 days
CJPacket Sensitive Pro: 15-35 days
PostNL: 15-45 days
CJPacket Postal: 12-50 days
CJPacket Eub: 12-50 days
CJPacket Liquid Line: 20-60 days